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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hunter Deloach

May 5, 2026

5  out of  5
rating by Hunter Deloach
"I was VERY hesitant to sign up with State Farm. I always heard horror stories about them being unreasonably high on price. So when Chandler (pretty sure thats his name, Im terrible with those) called, I hardly gave him the time of day. Unfortunately for me at the time, State Farm was the cheapest so I took a chance. WELL TODAY, I get a call from my boy telling me that my insurance will DECREASE starting next month through the Drive Safe little blutooth thing. Just like Chandler said it would. So I added renters insurance only to find out that qualifies me for MORE DISCOUNTS. Again, just like Chandler said. Full coverage + renters insurance all for a little over $100/month?! You’d be stupid to say no!!! Now Im sure there are other great employees there, but I dont care about them. TALK TO CHANDLER (after you make sure that I’m not butchering the man’s name lol)!!! He’s honest, transparent, and straightforward - the best kind of salesman there is. Chandler is the freaking man. Now because of him, I don’t see myself ever leaving State Farm. Crazy how life works out huh?"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Laura Boeke

April 28, 2026

5  out of  5
rating by Laura Boeke
"⭐⭐⭐⭐⭐ I had an amazing experience with Scott Johnson State Farm! They helped me save so much on my car insurance, and the entire team was incredibly professional, knowledgeable, and easy to work with. They truly have one of the best teams in Baton Rouge! Janice personally helped me through the entire process, and she made the transition from my previous insurance company completely seamless. She was patient, efficient, and made everything stress-free. I couldn’t have asked for a better experience! I highly recommend Scott Johnson State Farm to anyone looking for excellent service and great savings on insurance!"
We responded:
"Wow, thank you for the 5-star review, Laura! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Glenda Stephens

April 21, 2026

5  out of  5
rating by Glenda Stephens
"Always can depend on Chandler there at State Farm to keep me updated on my insurance needs. He is very knowledgeable and very helpful in helping me figure out everything I need help with insurance wise. Always nice to have someone you can depend on in that area. You won’t go wrong with State Farm. It’s the best insurance company."
We responded:
"Thank you so much for the 5-stars, Glenda! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Scott Johnson’s Team anytime."
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Jose Hernandez

April 20, 2026

5  out of  5
rating by Jose Hernandez
"Deborah Turner’s bubbly, joyful personality made my experience today fun, full of laughter, and easy with switching my vehicles. So much so that I asked her if there was a survey when the call was done. I was that eager to fill out a survey because of how helpful she was. Thank again for today Deborah."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Deborah Olsen

April 17, 2026

5  out of  5
rating by Deborah Olsen
"If I have any questions about my insurance Janis is always willing to help me. Good people."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Scott Johnson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Baton Rouge ."
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Kenyon

April 16, 2026

5  out of  5
rating by Kenyon
"Brandy did a fantastic job at helping my grandparents with the questions they had about their insurance and was very patient with them and so kind ."
We responded:
"Thank you for taking the time to leave such a great review, Kenyon. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Marisol Flores

January 29, 2026

5  out of  5
rating by Marisol Flores
"I have the best team ever to serve my insurance needs. At this office you are treated effectively the producers are kind and efficient, they don’t keep you waiting on the phone and the job gets done!!!"
We responded:
"Thank you for the fantastic review, Marisol! We are always here to help with your insurance needs here in Baton Rouge . "
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Joan Michel

December 30, 2025

5  out of  5
rating by Joan Michel
"Changing our address and phone number was easy. Office explained how moving would affect our coverage and payment. We always get good service when we call.In my opinion best automobile and rental insurance.."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Scott Johnson’s Team. "
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Jovan Bedrock

November 26, 2025

5  out of  5
rating by Jovan Bedrock
"Erika Bond , did a fantastic job with assisting me. Very kind ,informal and friendly."
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karen johnson

October 14, 2025

5  out of  5
rating by karen johnson
"It’s always a great experience working with Erika. She is always so helpful & such a professional. I do appreciate the help she always provides. Thanks Erika!"
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MrHowle

September 11, 2025

5  out of  5
rating by MrHowle
"First class customer service from the receptionist to service. Nice to actually speak to a person and not a machine. Melissa Duffy and Deborah Turner answered all my questions in a very professional manner made me feel very comfortable. Highly recommend."
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Cindy Hano

September 9, 2025

5  out of  5
rating by Cindy Hano
"Professional and very friendly! Transition to State Farm was so easy due to this team"
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Kristan Taylor

September 7, 2025

5  out of  5
rating by Kristan Taylor
"Great services! Easy to work with and so kind. Would definitely recommend!"
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Rachel Duffy

September 7, 2025

5  out of  5
rating by Rachel Duffy
"Great experience!! No hassle or trouble with anything."
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Kerry Moore

September 4, 2025

5  out of  5
rating by Kerry Moore
"Very easy to work with and pleased with services!"
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David Lyons

July 16, 2025

5  out of  5
rating by David Lyons
"Thanks Erika Bond for assisting me with my policy such a great help"
We responded:
"Thank you for the review David! We appreciate you!"
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Boss Hogg

July 1, 2025

5  out of  5
rating by Boss Hogg
"Mr Michael Clark was more than helpful with assisting me with my matter. He had a positive attitude throughout the whole conversation."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jay Shugart

June 11, 2025

5  out of  5
rating by Jay Shugart
"Working with Scott and Janis Johnson at State Farm has been a game-changer for our family. From day one, they’ve made the insurance process simple and stress-free. Whether it’s home, auto, or life insurance, they take the time to explain everything clearly and make sure we’re fully covered—without overpaying. What really stands out is their personal touch. You’re not just a policy number with them—they remember your name, check in regularly, and truly care about what matters most to you. Their office is always warm and welcoming, and they’re quick to respond whenever we have questions or need to make changes. If you’re looking for insurance agents who are honest, attentive, and incredibly knowledgeable, Scott and Janis Johnson are the team to call. Five stars all the way!"
We responded:
"Hey Jay! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Teresa Shugart

June 11, 2025

5  out of  5
rating by Teresa Shugart
"I can’t say enough great things about Scott and Janis Johnson and their team at State Farm! From the moment I walked into the office, I felt welcomed and taken care of. Scott and Janis were incredibly knowledgeable, patient, and thorough in explaining all my options, helping me choose the right coverage for both my home and auto insurance. They made the entire process smooth and stress-free. It’s rare to find someone who genuinely cares about their clients the way Scott and Janis does. If you’re looking for a reliable, trustworthy insurance agent who goes above and beyond, look no further—Scott and Janis Johnson is the one you want on your side!"
We responded:
"Hey T! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hannah Essick

June 5, 2025

5  out of  5
rating by Hannah Essick
"I have tried many different places for insurance, but this is by far my favorite!"
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Aaryan Patel

June 5, 2025

5  out of  5
rating by Aaryan Patel
"I really appreciate everyone’s help at Scott’s office! They are always very friendly and efficient!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Victoria Horan

May 19, 2025

5  out of  5
rating by Victoria Horan
"Erika Bond was extremely polite, considerate, and helpful when assisting me with an issue I experienced with my apartment’s insurance validator. Erika responded to all forms of communication in a timely manner, and exceeded my expectations by helping to update my policy within an hour of my original voicemail. She was a great communicator and clearly a natural at working with people! Nobody ever wants to talk to their insurance company, so I was pleasantly surprised at the ease of my experience today."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Christian Hull

May 10, 2025

5  out of  5
rating by Christian Hull
"Good Service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Scott Johnson State Farm. If you ever have any questions or need assistance, we’re here to help!"
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Alisha Douse

May 7, 2025

5  out of  5
rating by Alisha Douse
"My experience was Awesome! The agent was very knowledgeable, great at making sure I understood what coverage I had and what coverages I could benefit from. She was prompt at returning my call and emailed as well the information I needed."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Amy Keller

April 25, 2025

1  out of  5
rating by Amy Keller
"I’m really disappointed with the lack of communication at this State Farm office—and unfortunately, it’s the second one I’ve dealt with that has the same issue. I was told I’d get a call back within a week, but never heard anything. Now I’m having to switch offices for the third time just to try and get the service I need. This has been really frustrating."
We responded:
"We’re sorry to about your experience. Your account notes show that we spoke to you on 4/17/25. We reached out to you on 4/23/25 and 4/25/25, but were unable to reach you. We take your feedback seriously. Thank you"